
Otter.ai automatically transcribes meetings, identifies speakers, creates summaries, and action items. It integrates with Zoom, Google Meet, and Teams. Free tier includes 300 minutes per month, suitable for both individuals and teams.
Connect Otter to the Zoom Account
Link your Otter.ai account with Zoom so the bot can automatically join meetings.
Go to Settings > Integrations in Otter.ai, select Zoom, and grant calendar access.
Check your organization’s Zoom admin permissions if the Otter bot cannot join the meeting automatically.
Enable Automatic Recording for Recurring Meetings
Set up Otter to automatically join and record all meetings on the calendar without manual intervention.
In the calendar settings, enable the option 'Automatically join and record all meetings' or select individual meetings.
Notify meeting participants in advance that the meeting will be recorded to comply with privacy regulations.
Follow Live Transcription During the Meeting
View the live transcription to keep up with the content, especially when difficult terms are spoken.
Open the Otter app or web alongside Zoom, and follow the text as it runs along with the presenter’s voice.
Highlight important sections in real-time during the meeting for easier reference later.
Create Summaries and Extract Action Items
After the meeting ends, use the automatic summary feature to retrieve main points and action items.
Open the completed transcript, click on the Summary section to view the AI summary and list of labeled action items.
Use Otter AI Chat to ask directly, such as 'What did the client request regarding the deadline?' instead of reading the entire transcript.
Share the Transcript with the Team
Send the summary and complete transcript to relevant members, including those who were absent.
Click Share, choose an email or sharing link, and set view or edit permissions for each member.
Label by project or client to make transcripts easier to find later.
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Pros
Cons
A service outsourcing company works with foreign clients, organizing more than 10 meetings in English each week via Zoom.
Problem
Employees have to listen and take notes in English, which is not their native language, making it easy to miss important client requirements.
Solution
Use Otter.ai to automatically transcribe the entire meeting, then use Otter AI Chat to look up specific requests without having to listen to the recordings again.
A product team holds a sprint review and planning meeting in English with remote members across different time zones.
Problem
Absent members are unaware of decisions and action items, leading to duplicated work or important tasks being overlooked.
Solution
Use Otter.ai to record the entire meeting, automatically create summaries and action item lists to share immediately after the meeting ends.