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Chatbase creates chatbots that respond to customers based on your documents, website, and FAQs, and can be embedded into your website. Regular checking of responses is required, and there should be a handoff to a real employee.
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Customers frequently ask similar questions about policies and products.
Problem
Repeated responses take up time.
Solution
Train the Chatbase chatbot using FAQs and documentation, then embed it on the website.
Pros
Cons
Facing 200+ daily shipment-status messages, a small logistics company connected a chatbot to their tracking system, resolving ~70% of inquiries without a human agent.
American scientists develop a mathematical formula that can predict when some artificial intelligence (AI) chatbots shift from helpful responses to potentially harmful content.
Machine-translated from VietnameseTuổi Trẻ Nhịp sống sốCompanies have to pay for advertising on Facebook to find customers while also having to open their websites to Meta's automated software to collect all posts and images for training artificial intelligence.
Machine-translated from VietnameseGenK AI
